CMS

XConnected CMS

Crowd Management Solution (CMS)

AI-Powered Crowd Management Solution

The solution integrates a centralized Video Management System (VMS) with AI-driven video analytics and GenAI capabilities to enable intelligent surveillance, crowd management, and operational efficiency. Designed for continuous operation under challenging conditions, it provides real-time situational awareness, proactive incident detection, smart video insights, and AI-assisted decision support. The system helps authorities anticipate crowd behavior, reduce response times, and maintain order across large and dynamic environments, supporting safer movement, coordinated security operations, and informed decision-making in mission-critical deployments.

Key Components

  • Video Management System (VMS)

    Video Management System (VMS)

    The system offers centralized video recording and storage with 24×7 live monitoring and playback, ensuring complete visibility of all activities. It provides secure system administration for controlled access and management, while its analytics-ready, scalable architecture allows seamless integration with AI tools and supports growth across multiple locations.

  • AI-Based Video Analytics & Crowd Management

    AI-Based Video Analytics & Crowd Management

    The solution provides real-time crowd density analysis along with people and vehicle counting to monitor movement and flow effectively. It can detect congestion and abnormal behavior, as well as fire and smoke hazards, while identifying potential security breaches like wall or barrier climbing. Additionally, it offers facial recognition analytics where compliance allows, enabling comprehensive situational awareness and enhanced safety management.

  • GenAI Solutions

    GenAI Solutions

    The system leverages Vision-Language Models (VLM) for intelligent video understanding, enabling deeper analysis of visual data. It includes GenAI-based video search and summarization for quick retrieval of key events, and a RAG-based Q&A feature to provide instant operational insights. Additionally, AI-assisted network monitoring and troubleshooting ensures smooth performance and rapid resolution of potential system issues.

Why Crowd Management Solution?

Built for high-density environments, this solution delivers predictive AI insights for proactive crowd control, centralized real-time decision-making, faster incident response, and seamless coordination across teams—scalable from city-wide to national deployments.

Why Bitvivid?

Our Crowd Management Solutions combine AI-powered analytics, real-time visibility, and scalable architecture to ensure safe, well-managed, and efficient crowd operations during peak events.

Conclusion

This Solution delivers enhanced safety, operational efficiency, and proactive crowd control for large-scale environments. By combining centralized VMS, advanced AI analytics, and GenAI intelligence, it empowers authorities with real-time insights and faster, data-driven decision-making.